Reaching for Excellence
Community Vision and Voices for Western New York Health Care
Western New York Health Care Priorities & Performance
Over 1,700 Western New Yorkers told us what their top five priorities were for health care. Find out How WNY is Doing and What the Community Said in these areas, and Why It Matters for WNY and the nation.
Learn how these five priorities emerged from community conversations held across WNY
Western New Yorkers Talk About Health Care through One Friday: Four Futures
PRIORITY
Make the Human Connection
Western New Yorkers want providers to recognize they are people as well as patients by showing compassion, empathy and respect for their needs.
"The system has become insensitive to patient's feelings."
PRIORITY
Lose The Hassle Factor
Western New Yorkers say that obtaining health care - from urgent to routine - should be as convenient and efficient as possible.
"Make it simple."
PRIORITY
Help Me Understand
Western New Yorkers say they need access to clear information and health educational resources to make better decisions about their health.
"Educating the public is crucial...Our future health is in our hands."
PRIORITY
Make Healthy Choices
Many Western New Yorkers believe the region's health system needs to shift from reactive care to embrace a more proactive approach to patient health.
"Health promotion and disease prevention is the key to high quality, cost effective health care."
PRIORITY
Increase Access to Care
Western New Yorkers want broader access to care for all populations, especially the underserved - health care is a basic human right.
"Health care is a basic human right."
A Community Report on WNY Health Care
